Introduction
This privacy policy outlines how C.W. O’Conner Wealth Advisors, Inc. collects, uses, discloses, and protects your personal information. Our goal is to inform you about your rights regarding your data and ensure transparency in our practices. We are committed to safeguarding your information and building trust through clear communication about the types of information we gather and the measures we take to protect it. This policy also ensures our compliance with legal and regulatory requirements.
Privacy of Personal & Financial Information
In establishing an advisory account with C.W. O’Conner Wealth Advisors, Inc., you provided certain personal and financial information necessary to ensure that your account is managed in a manner consistent with your investment objectives and personal financial goals. This information is generally derived from the following sources:
- Information you provided to us at the time we entered into our initial advisory services agreement.
- Information we obtain from your securities transactions with C.W. O’Conner and from other advisors and broker-dealers who may be providing financial services to you.
- Information you provide to us so that we may offer personal financial planning services to you.
It is our policy that we do not disclose any non-public personal information about you to anyone, except as it is necessary to provide you with investment management and financial planning services.
C.W. O’Conner Wealth Advisors, Inc. restricts access to your personal and account information to those employees and external service providers who need to access such information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard your non-public personal and financial information.
Text Messaging Terms & Privacy
By requesting or engaging in communication by text with one of the representatives of C.W. O’Conner Wealth Advisors, Inc., you are agreeing to receive conversational and informational messages from C.W. O’Conner Wealth Advisors, Inc.. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying “SL2STOP” or clicking the unsubscribe link (where available). Reply “SL2HELP” for help.
C.W. O’Conner Wealth Advisors, Inc. uses text messages through CellTrust’s SL2 to communicate with individuals in relation to our business relationship in compliance with applicable laws and regulations.
Consent to Text Messaging & Opt-out Process
When you inform us that you would like to communicate over text, you are authorizing us to text you at your provided phone numbers. In doing so, you are agreeing to the texting terms of this privacy policy.
Please note that under the laws in certain jurisdictions, even though each text message we send to you is drafted and sent by an individual at our company, the text communications may be considered automatic telephone dialing systems. Additionally, the content in the text messages we send may be considered informational or marketing in certain jurisdictions and by consenting to receive text messages from us. By letting us know we can text you either by telling us we can text you or sending us a text that requests a response, you are consenting to these communications.
You may revoke consent and opt out of such communications at any time by sending “SL2STOP” to the phone number that you no longer want to send you text messages, or you can contact [email protected] to opt out or help us understand what types of text messages you do not want to receive.
Text Messaging Privacy
We will not sell any personal information obtained as part of our text messaging communications with you, and we do not permit our third-party suppliers, vendors, or contractors to sell any personal information obtained through our business relationship related to our text message communications with you. For information on how your information is used by CellTrust, our text messaging vendor, please see CellTrust’s privacy policy at https://www.celltrust.com/privacy-statement/.
Message Frequency
The frequency of text messages you receive will depend upon your relationship with us. Just as with our other communication methods, some individuals may communicate with us more often than others.
If you feel you are receiving more texts than desired, you can contact us or opt out of receiving communications by sending the opt-out keyword “SL2STOP,” and that number should no longer be able to send you communications. Alternatively, you can contact [email protected] for assistance.
Change of Phone Number
If your phone number changes, you should let us know right away to avoid your messages being sent to your old number. Ideally, you should follow our opt-out process described above before you change your phone number. You will also need to confirm it is fine to send you text messages to your new number.
Marketing
CellTrust, our texting vendor, will not be sending you any ads or marketing even though we are using their SL2 product. C.W. O’Conner Wealth Advisors, Inc. will not send promotional text messages nor engage in text messaging promotional campaigns.
If you have questions about the specific types of text messages you will receive, please contact us. We are happy to work with you to ensure you only are receiving text communications that you want to receive.
Communications Best Practices
Most forms of communication we utilize are extremely safe. Electronic mail (e-mail) and text messaging may not, however, be as reliable or secure as other forms of communication. We therefore advise that you do not provide any SSNs, full financial account numbers, or other sensitive personal and account information, for the purposes of data security. We recommend that you call our office or use our secure document portal for communicating such information. Additionally, please note that we cannot accept trade orders or account instructions through email or text.
